You can add a self-destructing link to your credentials during checkout, or send them to us when you complete registration. Get them to us at your own convenience.

Once you send login information for your WordPress dashboard and hosting provider, we’ll have your plan fully implemented in 24-48 hours.

The speed enhancements can take up to a week since we have to optimize everything for your unique core files, theme, and plugins and we want to be careful not to cause any downtime for your website. So we take our time and make sure this is done right instead of risking potentially compromising your website.

You can expect to receive weekly reports detailing important analytics such as backups created, overall uptime, website analytics, and more.
Once you sign up for the care plan that makes the most sense for you, you’ll receive a welcome email with information on your plan and details about how to securely send us your login credentials.

The onboarding email will ask you to use a self-destructing link to ensure our team are the only people who can receive your usernames and passwords.

Websites with advanced functionality like E-commerce require our special Plan. They take more resources for us to host, so making sure you're on the right plan means we will be able to allocate what's needed to keep your website secure, fast and running smoothly.

We will clean out your website and protect it until it's ready once again for use. We have WP security service to handle any kind of hack or security issues. So don’t worry about WP malware scanning or removal.

We understand that different websites use different hosting, and people have different budgets they must stick to. It doesn’t matter which hosting provider you’re using, we’ll work with any circumstances without any doubts.